Returns Center

How it Works

Select the items to exchange

Get an exchange confirmation

Send back the item, if needed.

Common Exchange Questions

Is it easy to exchange items?

Once your exchange is authorized, you will receive step-by-step instructions and a prepaid shipping label via email. 

Customers that  received a damaged item, wrong item, or had a shipping issue can process an exchange for the exact same item at no shipping costs. Exchanges for a different item will result in the customer paying for shipping costs. 

What do I do if my Order Number and Shipping ZIP aren't working above?

If your order was made prior to July 24th, 2020, please reach out to for assistance. 

If your order was made after July 24th, 2020, please try to process your exchange using the order email above. 

If there are still questions or issues, please email with all of your relevant order details.

What items are exchangeable?

  • Items received in the last 14 days.

What items are non-exchangeable?

  • Custom Creations
  • Licensed Sports Wallpaper

Do you have a policy I could read?

You can review Fathead's Exchange Policy here.

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